
Susan Hilty on IT Project Management and Leadership
By Kris Rzepkowski / August 3rd, 2010 at 8:19 am / No CommentsThis week I sat down with Susan Hilty, a Hudson IT PMP-certified project manager from our Chicago office, to get an industry veteran’s take on the trends affecting IT projects right now.
Leaders vs. Project Managers
Susan brings a unique background to her project management engagements. For many years she worked in store management roles at retail chains including Kmart and SportMart. Responsible for opening new stores, Hilty developed firsthand experience with the various people and complex processes that need to be setup and managed for a store to operate successfully. Susan said, “In retail, there were so many moving parts from HR, Payroll, and Finance - my favorite part was figuring out new processes on the fly and mentoring my staff to adopt those processes. We were not given exact instructions on how to open a store. We had to find the necessary resources and make sure that the goal was achieved.”
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